Show Caller - Event Management Specialist

PROGRAMS | EVENTS | CLIENT EXPERIENCE

Southern California

Full Time

Are you a detail-oriented event professional with a passion for live and virtual productions? Do you thrive in high-energy environments, ensuring every cue and transition runs seamlessly? Are you a master of coordination, able to communicate clearly and execute live productions flawlessly? Do you want to be part of a mission-driven company that is transforming lives through personal development? If you answered yes to the above questions, we’ve been searching for YOU! This could be the perfect opportunity to join our team as a S...

POSITION APPLICATION

Position Overview:

Key Responsibilities

Pre-Production (30%)

Attend planning meetings (and support Project Manager with development of corresponding agendas), take notes, and create follow-up tasks to ensure all elements are in place.
Collaborate with the Testimonial Specialist and Offer Strategist to finalize testimonial and offer content for events.
Partner with the Project Manager in developing contingency plans and ensuring all contingency video assets are prepared on time and at the highest quality.
Coordinate scheduling and communication with guest presenters and faculty stakeholders.
Work with Project Manager on coordination with faculty for presentations (accountability for on time delivery of all relevant materials)
Proof and finalize PowerPoint presentations for both in-person and virtual events.
Review and approve the Tick-Tock (Show Flow document) to ensure alignment with event execution needs.
Collaborate with Client Experience and Event Teams for updating of virtual event sites.
Update and coordinate the deployment of post-event surveys with the Client Experience Team.

Event Production (60%)

Act as the primary point of accountability for live event execution, working closely with AV, Events, and Technology Teams.
Oversee and manage event flow based on the Tick-Tock to ensure precise execution of timing.
Communicate via comms systems to coordinate with technical teams in real time.
Cue lighting, sound, PIP, video transitions, and teleprompters to maintain a polished production.
Assist and guide faculty presenters, ensuring they are prepared and comfortable.
Implement real-time adjustments/troube-shooting to event timing, when necessary, in collaboration with faculty and event director.
Support rehearsal scheduling and execution, providing feedback to faculty for on-stage presence and content delivery.
Lead pre-event Tick-Tock review meetings and All-In Staff Meetings to ensure alignment across teams.
Coordinate morning filming and script updates at certain in-person events (e.g., DreamBuilder LIVE).
Send evening timing reminders to faculty presenters
Support Project Manager as needed with additional powerpoint support, note-taking and onsite/virtual responsibilities

Post-Production (10%)

Review event survey results, compile summary data, and assess Net Promoter Score (NPS).
Evaluate event debriefs, document suggested improvements, and implement approved updates for future events.
Organize event documentation and ensure all assets are stored appropriately.
Collaborate with the Project Manager and Tech Team for video/audio post-production tasks.

What You’ll Need to Succeed

✅ A strategic mindset & ability to thrive under pressure. You can make decisions in real time and adapt to changing event dynamics.
✅ Exceptional communication & leadership skills. You confidently guide teams and talent through fast-paced productions.
✅ Impeccable attention to detail. You ensure flawless execution of every cue, transition, and timing adjustment.
✅ Technical proficiency. You are comfortable with production tools like comms systems, teleprompters, show flow documents, and AV coordination.
✅ Ability to work collaboratively. You’re efficient, proactive, and capable of leading events harmoniously.
✅ A passion for personal growth & transformation. You align with the mission of the Brave Thinking Institute and are excited to contribute to life-changing experiences.

Skills & Qualifications

2+ years of experience in live event production or show calling for conferences, corporate events, or large-scale virtual events.
Excellent organization, communication, and leadership skills.
Ability to travel for in-person events (4 times per year) and support multi-day events virtually from HQ in Orange County.
A calm, confident presence under pressure with strong leadership abilities.
Strong ability to multitask and adapt in a live, fluid event environment.
Experience working with PowerPoint, Google Docs, Google Sheets, and event management platforms.
Ability to coordinate with AV, Technology, and Event Teams to ensure seamless execution.

Work Environment & Compensation

Remote (Telecommute) Position – Must have a distraction-free work environment with reliable internet.
Regular business hours (8:30 AM – 5:30 PM) with occasional evenings and weekends required for event production.
Travel required for select in-person events.
Competitive salary based on experience, with benefits package including PTO, holidays, medical, dental, vision, and 401(k).
MUST RESIDE IN SOUTHERN CALIFORNIA and have reliable transportation.

Apply for This Position:

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If selected, some positions require you to work in the United States but not all, if necessary; will you be able to submit verification of your legal right to work in the United States? *

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Our Interview Process

(for informational reference only)

STEP 1

SUBMIT APPLICATION

SUBMIT APPLICATION

Complete and submit your application below to begin

STEP 2

INITIAL SCREEN

Let’s find out if you’re a fit for – and will love – this role, our team and our culture.)

STEP 3

InterviewS

INTERVIEWS

Meet with the hiring manager and key team members to dive deep into your background, skills and qualifications.

STEP 4

EVALUATION

(Select Roles Only) This is your opportunity to exceed expectations and show us what you can do.

STEP 5

PROFESSIONAL REFERENCES

We want to talk with people who worked with you in the past – managers and co-workers.

STEP 6

LEADERSHIP Interviews

LEADERSHIP INTERVIEWS

The final step! Now it’s time to meet with department leadership.

Our Impact: Meet Our Clients

We Believe Everyone Deserves An Opportunity

Brave Thinking Institute is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.